Privacy Policy

Introduction

At SnapMatch ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered candidate matching platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, company name, and password.
• Job Postings: We collect job descriptions, requirements, and related information that you upload or create.
• Candidate Information: We collect resumes, CVs, and other candidate information that you upload to our platform.
• Communication Data: We collect information you provide when you contact us for support or inquiries.
• Payment Information: If you purchase a subscription, we collect billing information through our third-party payment processors.

Information We Collect Automatically

• Usage Data: We collect information about how you access and use our Service, including your IP address, browser type, device information, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information.
• Log Data: Our servers automatically record information created by your use of the Service, including requests made, errors encountered, and performance data.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process and match candidates to job descriptions using AI technology
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities in connection with our Service
• To detect, prevent, and address technical issues and fraudulent activity
• To personalize your experience and provide content and features relevant to your interests
• To process transactions and send related information, including confirmations and invoices
• To comply with legal obligations and enforce our terms of service

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, analytics, and customer support.
• AI Technology Partners: We may share job descriptions and candidate information with AI service providers to perform matching and analysis services.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of certain uses of your information, such as marketing communications.
• Account Settings: You can update your account information and preferences through your account settings.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for purposes such as:

• Authentication and session management
• Remembering your preferences and settings
• Analyzing usage patterns and improving our Service
• Providing personalized content and features

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: